pst file that Outlook 2003 created for a local copy of Windows SharePoint Services events and contacts lists, you will get an error message that you can ignore. If it finds errors, it asks whether you want to make a backup copy of the original file (always say Yes), then tries to correct the errors. When you run Scanpst.exe, it performs a number of tests. Type or paste this shortcut in the scanpst dialog to jump to the location: If you use Outlook 2007 or older and the pst file is in the default folder location, you can find it in the following locations:Ĭ:\Users\username\AppData\Local\Microsoft\Outlook This is generally better than trying to repair it using Scanpst or a commercial tool. When you restart Outlook, it will rebuild the data file. Note: IMAP caches a copy of messages to the local computer and I recommend that you delete the IMAP data file. Outlook 2010 and newer use the locations below for IMAP data files while the default location for POP3 pst files is in My Documents\Outlook Files. Select the pst file and click the Open Folder button. If you can open Outlook, you can get the pst location from the File, Data File Management screen. You will need to know the location of the.
(The version number will vary with your installed version.) If you are using a Windows Store version of Office (currently being shipped pre-installed on many new computers), scanpst can be found in a path similar to C:\Program Files\WindowsApps\_16010.9001.2171.0_x86_8wekyb3d8bbwe\Office16. With Outlook 20, most users will find it at C:\Program Files (x86)\Microsoft Office\root\Office*, which is the location for click-to-run installs
Open File Explorer then browse to C:\Program Files (x86)\Microsoft Office if you use 32-bit Office on 64-bit Windows or C:\Program Files\Microsoft Office if Office and Windows are the same bitness then type scanpst in the search field to find it.
If you don't see Open File Location, you'll need to go into File Explorer and find scanpst yourself.
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